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Carlos Morais.

Experience

Career

From process automation at Bayer to AI-powered SaaS products in production.

Download resumePDF · 1 page

Professional experience

Jan 2026 — Present

São Paulo, Brazil · Remote

Full-Stack Developer · Plumaa

B2B/B2C SaaS with ~100 active accounts across clients, psychologists and companies.

  • Act as technical reference for a squad of 2 to 3 less experienced developers, supporting architecture decisions and code review.
  • Architected a multi-tenant system with 5-level RBAC, ensuring secure isolation between user roles.
  • Integrated Stripe to handle subscriptions and plan-based feature access, plus Google Calendar and Google OAuth so customers could book appointments with psychologists directly through the platform.
  • Developed a user-validated AI pipeline for session transcription and summaries that replaces writing notes by hand, saving psychologists 3 to 8 hours a week.
  • Set up deployment and infrastructure on Digital Ocean (App Platform) with Docker containers in production and the frontend on Vercel, with staging mirroring production, daily database backups and automated tests run before every deploy.
  • Multi-tenant
  • RBAC
  • Stripe
  • Google Calendar
  • Google OAuth
  • AI
  • Docker
  • Digital Ocean
  • Jest
  • Playwright

Apr 2025 — Jan 2026

São Paulo, Brazil · Remote

Software Developer · Conversational AI startup

AI-powered omnichannel platform for customer support, lead generation and automation.

  • Built and maintained an AI-powered omnichannel platform connecting WhatsApp Business and an internal channel, processing ~100 daily interactions.
  • Contributed to the integration of the Meta WhatsApp Business API for customer support, lead nurturing, and AI-driven campaigns.
  • Took part in orchestrating 10+ external APIs (Monday, Neeto, and proprietary client systems) via MCP, enabling chat-based control of external tools.
  • Supported the development of a customizable AI system for multiple use cases: customer support, lead generation, and operational workflow automation.
  • WhatsApp Business API
  • MCP
  • AI
  • API integrations

Jun 2024 — Jan 2025

São José dos Campos, Brazil · Hybrid

Power Platform Developer (Internship) · Bayer

Digitizing production and transportation processes.

  • Built 3 applications in PowerApps and Power Automate to digitize production and transportation processes.
  • Created a lab data collection solution that replaced an error-prone manual process with a structured workflow, removing bottlenecks and speeding up team operations.
  • Developed a transportation management dashboard that reduced daily data-update time from ~1 hour to a few minutes.
  • Power Apps
  • Power Automate
  • Dashboards

Education & courses

  • Aug 2026 — Expected Jan 2027

    Database AdministrationIn progress

    Federal Institute of Rio Grande do Sul (IFRS)

    200h · Database fundamentals, SQL, and hands-on administration with PostgreSQL and MySQL.

  • Nov 2023 — Apr 2025

    Full-Stack Development Program

    Alpha EdTech

    A non-profit, full-time (8h/day) code academy built on real projects. ~3,000 hours of hands-on practice in React, Node.js, PostgreSQL, Linux and soft skills — foundation for the 3 jobs held in the field so far.

  • Apr 2022 — Apr 2023

    JavaScript, TypeScript, Angular, HTML & CSS

    Alura

    Online courses.

Languages

Portuguese
Native
English
Technical reading: intermediate · Speaking: basic

Volunteering

Instituto Alpha Lumen

  • Evaluator — OBT (Jun 2024): assessed 15+ mobile/UX-UI projects.
  • Coordinator — Semana EAT (2024–2025): coordinated ~150 students and mentored pitch presentations.